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ADLX Technologies Private Limited ("ADLX", "we", "our", "us") operates the ADLX mobile application and website (adlx.in). We are headquartered in Bhopal, Madhya Pradesh, India.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our Platform. It applies to all users — clients, lawyers, and notaries.
This policy is compliant with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and the Digital Personal Data Protection Act, 2023 ("DPDPA").
| Category | Data Collected | Who |
|---|---|---|
| Account Information | Full name, email address, phone number, date of birth, profile photo | All users |
| Location Information | City, district, state (selected by you — not GPS) | All users |
| Lawyer Credentials | Bar Council ID, specialization, court eligibility, experience, consultation fee | Lawyers only |
| Professional Profile | Education, achievements, past case summaries (anonymized), languages spoken | Lawyers only (optional) |
| Case Information | Legal issue descriptions posted to the case feed | Users only |
| Appointment Details | Date, time, consultation type, issue description | All users |
| Notary Requests | Document type, party names, address, supporting documents uploaded | Users only |
| Support Communications | Messages sent to our support team | All users |
We do not store your payment card details. All payment processing is handled by Razorpay. We store only the payment ID, order ID, amount, and status for our records. Please review Razorpay's Privacy Policy for how they handle your payment data.
| Purpose | Legal Basis (DPDPA) |
|---|---|
| Creating and managing your account | Contract performance |
| Connecting users with lawyers | Contract performance |
| Processing payments | Contract performance |
| Verifying lawyer credentials | Legal obligation / Contract performance |
| Sending booking confirmations and appointment reminders | Contract performance |
| Providing customer support | Legitimate interest |
| Preventing fraud and abuse | Legitimate interest / Legal obligation |
| Complying with legal requirements | Legal obligation |
| Improving the Platform (aggregated, anonymized analytics) | Legitimate interest |
| Sending promotional communications (with consent) | Consent |
We do not sell your personal data. We share your information only in these circumstances:
When you book a consultation, your name and issue description are shared with the lawyer. The lawyer's name, specialization, fee, and rating are visible to you. Your phone number and email are NOT shared with lawyers — all communication happens within the Platform.
When you submit a notary request, your name, document details, and uploaded supporting documents are shared with the assigned notary.
We may disclose your information if required by law, court order, or government authority, including under the Code of Criminal Procedure, 1973 or the Information Technology Act, 2000.
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections.
Your data is stored on Google Firebase infrastructure. Firebase stores data primarily in the United States. By using ADLX, you consent to this cross-border transfer of data, which is necessary to provide the service.
We implement the following security measures:
Despite these measures, no system is 100% secure. We cannot guarantee absolute security of your data.
| Data Type | Retention Period |
|---|---|
| Account information | Until account deletion + 30 days |
| Appointment records | 3 years (financial record requirements) |
| Payment records | 7 years (Income Tax Act requirements) |
| Chat messages | 1 year after appointment completion |
| Case postings | Until case closure + 6 months |
| Support tickets | 2 years |
| Analytics data (anonymized) | 26 months (Google Analytics default) |
Under the Digital Personal Data Protection Act, 2023 and SPDI Rules, you have the following rights:
To exercise any of these rights, email us at privacy@adlx.in. We will respond within 30 days.
ADLX is not intended for use by persons under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us immediately at privacy@adlx.in and we will delete it.
The ADLX mobile application does not use browser cookies. The website (adlx.in) may use essential cookies for session management. We use Firebase Analytics for aggregated, anonymized usage statistics only.
The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. The "Last updated" date at the top indicates the latest version.
For privacy-related complaints or requests, contact our Grievance Officer: